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Home Forums Technical Support HART CommDTM (FDT1.2) Crash with "Run-time error '6': Overflow" when maximized at 2560×1440 resolution

This topic contains 4 replies, has 2 voices, and was last updated by  Elke Rothfuß 5 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • #5013

    Rory Piper
    Participant

    I have been experiencing an issue with the HART CommDTM (versions 1.0.51 through 1.0.57) where it will crash with the message “Run-time error ‘6’: Overflow” when the Parameter tab of the CommDTM is displayed in a window bigger than 1920×1080 pixels.

    My Display Resolution is set to 2560×1440 (2K), and when I run PACTware windowed in a window smaller than 1920×1080 pixels, I can edit the Parameters without any problem. If I increase the window size or Maximize the window so that it is larger than 1920×1080 pixles, it immediately crashes with this error message.

    If I change my Display Resolution to 1920×1080, the problem does not occur.

    I have been able to exhibit this problem with the following applications, and all exhibit the exact same behavior:
    PACTware 4.1.0.50 SP4
    PACTware 5.0.2.22
    PACTware 5.0.3.2
    PACTware 5.0.4.12
    PACTware DC
    E+H DeviceCare SFE100 V1.05.00

    Is there any possibility to workaround or fix this issue?

    Thanks!

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    #5018

    Rory Piper
    Participant

    Here is a screenshot of the same exact error message when loading the CommDTM in Endress+Hauser DeviceCare SFE100 V1.05.00.

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    #5025

    Elke Rothfuß
    Participant

    Dear Rory,
    a workaround is a reduction of the horizontal size of the frame application. The issue only appears if the frame is >=2500 pixels wide.

    best regards
    Thomas

    #5026

    Rory Piper
    Participant

    Greetings Thomas,

    Thank you for your reply. I have used the workaround you proposed, and it does work. However, PACTware DC does not allow for the PACTware window to be resized. It can only be minimized or shown full screen. How can I workaround this?

    Thanks!

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    #5029

    Elke Rothfuß
    Participant

    Dear Rory,
    you detected a real problem because there is no elegant workaround. PACTwareDC always runs in full screen mode. The only way to use the HART CommDTM is to reduce the screen size directly in the Windows dispaly settings.

    best regards
    Thomas

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